Our preferred method, is to issue a quote prior to work commencing. This benefits both us and the client, as they know what the job costs beforehand.
However, with call outs or emergency leaks etc. It is sometimes not possible to do this.
These charges apply to any jobs we attend, without a prior accepted quote.
£65.00 + vatThis charge is applied if the job can wait and can be scheduled in to suit us in
the future i.e. the work does not have to be carried out within 7 days
£90.00 + vatThis charge is applied if the job cannot wait and needs to be scheduled within 48 hours
£150.00 + vat *This charge is applied if the job cannot wait and needs to be scheduled
immediately outside of our normal working hours.
£32.00 + vat
• The first hour will be chargeable, if we are there 6 minutes or 60 minutes.
• The first hour may be chargeable even if we can or cannot fix the problem.
• Payment will be required at the end of our visit by bacs or card*
*Card payment can be made online via your smartphone, tablet, computer or over the
The only instance where the first hour charge is not applied, is if we are attending to
survey for a free quotation.
Normal working hours 8am-5pm Monday to Friday.
This is based on work within a 10 mile radius of RH20 2JD.
* Between the hours of 9pm-7am this charge may vary.