Reviews
Customer Reviews
See what our customers say about Pipeline Plumbing Services Ltd
5.0
out of 5.0
Based on 110 verified reviews
All Reviews
“First rate service as usual, honest and reliable with great communication. My go to plumber.”
— Kevin Harvey
Google2026-06-08“Pipeline service our heating systems installed in our rental flats, always professional and reliable also very polite to our tenants.
Highly recommend”
— Jon Staines
Google2026-06-08“Pleasant and efficient service. Very satisfactory. Arrived on time. Dealt quickly with the problem of boiler not working.”
— Jill Redford
Google2026-06-08“Always reliable and professional Josh looks after all our heating needs.”
— Tommy Harry
Google2026-06-08“Josh was as ever courteous and informative. He and his colleagues completed a new boiler installation efficiently and on time as well as keeping everything clean and tidy. 2022
My boiler was recently serviced after one year and as always I received an efficient service from Pipeline Plumbing.”
— Susan Bartle
Google2026-06-08“Pressurised hot water cylinder service. Josh arrived within the time frame agreed. The service was carried out with care and attention in a professional manner. I highly recommend Pipeline Plumbing Services.”
— G DIF
Google2026-06-08“Very prompt service after phoning with our emergency lovely company to deal with . Would highly recommend”
— debbie
Google2026-06-08“Excellent service as always from Josh and all at Pipeline Plumbing”
— Kevin
Google2026-06-08“The plumber appeared on time and carried out the annual service to my boiler which was installed by the same company 8 years ago”
— John Pratt
Google2026-06-08“I really feel that this was a review worth writing. Josh and his team are amazingly knowledgeable, polite, tidy and reliable. We have a large old bungalow and they installed an air-source heat pump to replace our oil heating system. We found it made the difference that Josh has undertaken the certification to calibrate all of your property's needs and kept the entirety of the job in-house. Very detailed! The house is very cosy even in minus temperatures (and my bed is warm to get into at night!) and we are now happy to say the running cost will be cheaper than oil. Pipeline are also available to come and service the heat pump when the time comes and it feels great to know the same company that calibrated and installed it will also be looking after it!
I have also had general plumbing undertaken by this company and have been pleased with all.
Thoroughly recommend this company.”
— Victoria Ranyer
Google2026-06-08“Josh and the team are excellent - high quality work, reliable, very thorough. Have used pipeline for several projects over the past few years and plan to keep on doing so!”
— Martin
Google2026-06-08“After being messed around by another company who took my money and solved nothing, following a noise issue with my boiler. Carolyn and Josh were brilliant at resolving the problem. They were professional, courteous and kept me informed at all times what they would be doing to rectify the problem.
All sorted now. Happy customer”
— Samantha Dance
Google2026-06-08“Comprehensive replacement and upgrade of worn gas CH radiator panels and plumbing fittings delivered within budget and to a high standard, by a professional, tidy, careful, considerate, informative and friendly team. Highly recommended!”
— Peter Hockley
Google2026-06-08“Arrived on time, reliable and got the job done with minimal fuss!
Thrilled with my new oil boiler, intelligent water tank and internet control!!
Recently returned to service both boilers and flush the old radiators, now we get heating.
Highly recommended.”
— Chris Hopkinson
Google2026-06-08“A really good experience all round. Great on the telephone, reliable, friendly and prompt! Harry and Tim were polite, tidy and respectful of my home. Would highly recommend.”
— TOBTD10
Google2026-06-08“Excellent service, fitted me in at very short notice to certify a boiler for a house sale. Arrived promptly with good communication beforehand. Josh was polite, professional and efficient. Really appreciated the customer care from call to completion.”
— Mike Wright
Google2026-06-08“The team arrived early on every morning, worked long and hard each day to achieve great results”
— Eric Bradley
Google2026-06-08“Yearly service and adjustment of our oil fired boiler carried out to the usual high standard. Good banter over a cuppa while doing the job, can't praise highly enough of the service delivered.”
— Paul Hubbard
Google2026-06-08“Very good and efficient service for my boiler
Felt safe with the engineer always polite and very respectful”
— Ann Searancke
Google2026-06-08“Been using Josh for 10 years never had a problem ,always been 1st. Class”
— J Mac
Google2026-06-08“I had a complete refurbishment of my bathroom, and from the first visit until the work was completed Josh and his team were fantastic. They scheduled the work for my convenience and the finished work is first class. They were a couple of snagging issues and these were dealt with quickly and efficiently. I would definitely recommend Pipeline Plumbing Services.”
— Lynn Harris
Google2026-06-08“We have an underfloor heating system installed which had become very inefficient. I have had a different plumber out several times but he has been unable to resolve the issue. Pipeline plumbing were then recommended by a neighbour and they fixed all issues within a few hours, including draining the whole system. They also found two other faults which they remedied. I would have no hesitation in recommending Pipeline Plumbing.”
— John Folland
Google2026-06-08“Always a pleasure using Josh to service our boiler and check our heating system, highly recommend!”
— Alastair Jones
Google2026-06-08“A very knowledgeable, experienced and competent company that made plumbing changes to my ensuite shower system and fitted the new shower. I would recommend.”
— Philip Cook
Google2026-06-08“Excellent work as usual, arrived when they said they would and finished the work quickly and efficiently. Thank you.”
— Sandra Reeves
Google2026-06-08“First class service, excellent timekeeping, and a good all round job done!”
— Sue Thompson
Google2026-06-08“Excellent service from Josh and his team.should be anyones first port of call when requiring plumbing services”
— Simon Macintyre
Google2026-06-08“We contacted Pipeline, Josh, to do a service on our boiler, we have always used Josh in the past, at our last house. Again a good service, everything explained as always. We will certainly be using Pipeline every time we need & service or anything to do with our heating & plumbing!. Thank you again. Excellent service.”
— Joey M
Google2026-06-08“Excellent from start to finish. Fitted 4 x new designer radiators for us which involved moving some of them. Very polite, professional efficient and knowledgeable. Great communication too and reasonably priced. Will definitely use them for all my plumbing needs from now one. Highly recommend!”
— Fabia Turner
Google2026-06-08“Oil boiler service: Pipeline are reliable and trustworthy and we have used them for a number of years. Very good communication and always do a good job. Well organised and efficient administration.”
— Will B
Google2026-06-08“Excellent service by Josh and his guys as always, highly recommended.”
— Geoff Phillips
Google2026-06-08“Josh was very knowledgeable and efficient!”
— Paul Wrightman
Google2026-06-08“As usual, excellent service from Pipeline Plumbing.”
— Paul Smith
Google2026-06-08“Did a great job of the annual service on my heat pump and offered some useful advice on things to keep an eye on, that might need maintenance in future.”
— Tony Williams
Google2026-06-08“Superb service as always”
— Tim Ives
Google2026-06-08“Josh has serviced my boiler for many years in two different properties. He has also replaced my old boiler with a new one and fitted a new large radiator for me, removing an old one from a different position. I have always been very happy with his all aspects of his workmanship and also he is a very pleasant and friendly and helpful person.”
— Anna G
Google2026-06-08“Simply Excellent from start to finish. A new shower room and bathroom were fitted. The Pipeline Team are all friendly and knowledgeable. Good workmanship and tidy. They let us know when they were arriving each day. Very pleased and can definitely recommend.”
— Mary Walker
Google2026-06-08“Always efficient and informative.
Use to install radiators and to maintain my oil boiler.
Would recommend.”
— Caroline Sanders
Google2026-06-08“Very professional and on schedule. I have already recommended to a neighbour who needs some work done.”
— James Child
Google2026-06-08“Once again this company have turned up trumps. We cannot fault their service, work carried out, administration and the team of people. Thank you.”
— Clare Wigan
Google2026-06-08“Very efficient, very friendly...very pleased!”
— Gavin Austin
Google2026-06-08“Very happy with the service. I appreciated their efforts to get a date in when we were not very available.”
— Daniel McDowall
Google2026-06-08“Great plumbing service combined with terrific customer service from the whole team. My first choice every time.”
— Jacqui Kilford
Google2026-06-08“Always amazing service and extremely professional - strongly recommend and will always contact Josh and the team for all plumbing and heating requirements - thank you as always.”
— Chris White
Google2026-06-08“It was 11.30am mid week I needed plumber urgently, I made call in less than 30 mins Pipeline Plumbing were in my home attending to the problem
That is what I call 5 star service, I am so thankful to find such a dedicated team, who completed the work, to the highest specification
Thank you so much,”
— Susan King Intuitive
Google2026-06-08“Pipeline Plumbing are highly professional and friendly service. My property provided a real test of initiative for Josh and the team and they managed to sort everything out in a way that means the system is now highly efficient and works properly for the first time in 12 years! I am more than happy to recommend them.”
— susan nathan
Google2026-06-08“Very professional service, have used Pipeline on many occasions and would thoroughly recommend.”
— Ben Dudman
Google2026-06-08“Good service”
— Toby Mitchenall
Google2026-06-08“Tim Tucker helped us by replacing the insides of the toilet system then he checked everything else that could go wrong to avoid a further upset. Then he assisted us by fitting the washing machine to the water supply as we had just moved in to our new house.
He also assisted us by ensuring the mains water tap operated without difficulty by applying WD 40 to the threads -old school technology which helped greatly.”
— Mike Tucker
Google2026-06-08“These guys are great! Always friendly and reliable…highly recommend them”
— Nicola Laws
Google2026-06-08“Extremely happy yet again with the service provided by Pipeline Plumbing. Harry fitted a Hive control to the boiler in our new house. He was very polite and cheerful and spent some time checking that we knew how to use the app. We will continue to use Pipeline in the future and highly recommend them.”
— Anne Fielding Smith
Google2026-06-08“On time , polite and friendly. Thank you 5*”
— jayne ansell
Google2026-06-08“Thanks Josh, little Josh & Harry. Lovely neat tidy job. Great communication skills at all times. Lovely to have copious amounts of hot water again. Will definitely use your services again and wouldn't hesitate to recommend
Paul & Caz”
— Paul Vare
Google2026-06-08“I have used Pipeline Plumbing for a few years now, for various plumbing and heating installs and problems. Would always recomend them. Great company, good prices, great knowledge and the right skills and attitude to carry out the job you need.”
— Michael Howlett
Google2026-06-08“Very professional and does a great job.”
— Linda Vogel
Google2026-06-08“Friendly and efficient will not hesitate to use again”
— ALonDonThinG
Google2026-06-08“Friendly local service that sorted out my underfloor heating problems eventually. All works carried out very neatly , with care and attention to detail. They were obviously very busy so I had to wait my turn to get the job done and it was …”
— Chris Aggs
Google2026-06-08“Having moved to Storrington two years ago we discovered within a week that our elderly boiler and central heating did not work. Josh and his team were on site immediately and swiftly arranged to replace the whole system which now works …”
— keith Mercer
Google2026-06-08“Always Professional and efficient service from Josh”
— Colin Nutt
Google2026-06-08“Josh and the team did a thoroughly professional job and made sure we were completely happy with the work they had performed.”
— Mike Goff
Google2026-06-08“Great service. Highly recommend!”
— Rachel Quinlan
Google2026-06-08“Old boiler broke down. Swift response to diagnose the problem and after deciding on a new boiler it was fitted within a week. Top quality work, professional advice, friendly and helpful.”
— Peter Funnell
Google2026-06-08“From the very first contact made to Pipeline Plumbing to the moment Josh and his team left on completion of the works we met nothing less than first class customer service and professional work undertaken. We can't rate them highly enough and would always use them again for any plumbing work. No wonder there's a wait for their services - a sure sign that they are at the top of their game and in high demand. Well done to you all.”
— Maggie
Google2026-06-08“Excellent service as always from Josh and his team.”
— Slinfold Site
Google2026-06-08“efficient, on time, quick and tidy.”
— Hugh Riley
Google2026-06-08“Have been using Josh for years and he is excellent , on time, good communication, an experienced and friendly worket”
— lin simmonds
Google2026-06-08“I have used pipeline plumbing for many years and have always been pleased with the quality of their work. Highly recommend Josh and the team.”
— RDB
Google2026-06-08“As usual, professional and thorough as well as helpful”
— r sd
Google2026-06-08“Superb fast efficient service would highly recommend”
— Jan Benning
Google2026-06-08“Josh and his team are first class. On time, no fuss and professional.”
— Charlie Parker
Google2026-06-08“A very efficient and friendly firm. From the initial phone call through the repair to the acknowledgement of payment they kept me informed. Their response was speedy and professional. I would highly recommend them.”
— Steph H
Google2026-06-08“I would highly recommend Josh and his team. My wife and I moved in to Storrington in May and Pipeline specd a completely new system for our 25+ year old boiler and radiators (including storage heaters)
What impressed us most was the foresight Josh had to make efficiencies for us (boiler, water tank, TRV’s and smart thermostat ) and all controllable from our phone.
Not only were the team efficient they were polite and cleared up daily.
Pipeline Heating Services are very much in touch with 21st century-thank you.”
— John Figueiredo
Google2026-06-08“Great service, arrived on time, clean efficient job, will use them again”
— kim baker
Google2026-06-08“Pipeline we're really quick at responding. They were able to get a plumber around quickly and the plumber was polite, professional and got the job done quickly and correctly.”
— Ben Arnold
Google2026-06-08“Very good service and clear communication.
Tim provided his professional recommendations.
Completed and checked the work carefully, will definitely use again.”
— Nobel LOO
Google2026-06-08“Josh was very professional - the fault recurred a few minutes after he left but he returned within a short time and diagnosed the problem. He obtained a new part and returned to fit it within a week or so. Not the cheapest by any means but I have full confidence in his skills.”
— Marilyn Hutchinson
Google2026-06-08“Josh arrived on time, was friendly and polite, and did the job with no mess or delay. I highly recommend.”
— Karen Petch
Google2026-06-08“Very good service, professional and clear communication and pricing beforehand, had a few jobs and all were resolved within a day, will definitely use again.”
— Victoria Franklin
Google2026-06-08“Absolutely fine.”
— Alma Knack
Google2026-06-08“Excellent service and communication. Will definitely go back for any further bathroom maintenance or changes to other bathrooms. Woiuld recommend.”
— Simone Collard
Google2026-06-08“Great service at a really good price.
Highly recommended.”
— Dave Fox
Google2026-06-08“We are very happy with all the plumbing work we had done and would not hesitate to recommend Pipeline Plumbing. Josh and Tim were amazing, very professional and polite, super knowledgeable and most importantly really decent friendly guys (which is important to us) and they did a super all round job. Everything was left clean and tidy at the end of each day and Josh worked tirelessly to make sure he was happy at the end of each days work. We will be using his services again for all future plumbing works.”
— Chris Dundas-Willett
Google2026-06-08“What a great service from a great team. On time, professional, polite and tidy. Would I use them again, I wouldn’t use anyone else from now on.”
— John Heywood
Google2026-06-08“A very professional service, with good advice as to the best options. Kept us informed before and during installation and minimised interruption while installing. Highly recommend”
— colin nutt
Google2026-06-08“Pipeline Plumbing fitted and tiled our new bathroom and we are delighted with the result. Fantastic quality finish, plus we have found them to be very neat and tidy with minimal disruption. Would not hesitate to recommend and will definitely use them again.”
— Lauren Johnston
Google2026-06-08“Highly recommend Josh. Totally reliable, great communications and always does a quality job at a good price. We use pipeline for all our plumbing and heating work.”
— Rob Debaes
Google2026-06-08“Josh was very efficient, we had an issue with our boiler and he came to sort it straight away. Could not fault his work in any way. Excellent job, very professional but also explained in plain English what was wrong and needed doing.”
— zack duke
Google2026-06-08“Extremely efficient and professional firm - have attended for a few different plumbing jobs, including installing an internal water meter. Always very pleasant and helpful! Highly recommended!”
— Lucienne Suter
Google2026-06-08“Pipeline offered a truly great service. On time, worked professionally and safely, especially with the difficulty of COVID-19. Everything that has been fitted and installed is of a very high quality. I strongly recommend Pipeline Plumbing Services for any works that may be required.”
— Lee Williams
Google2026-06-08“Very communicative, professional and excellent service.”
— Liv
Google2026-06-08“Replaced a set of taps and repaired another tap. Communication excellent, on time and job done so a happy customer.”
— Edward Debaes
Google2026-06-08“Pipeline Services under took our bathroom refit. Josh was very professional kept us informed throughout. A few tweaks were needed to successfully install our bathroom but this was discussed with us. Each trade was organised by Josh so the job run smoothly and completed in a timely manor. Josh also carried out extra jobs to complete the look of the bathroom.
Professional family run business. Would recommend highly.”
— kaz h
Google2026-06-08“Great job Used Pipeline several times for different things never disappointed. This time needed a kitchen tap tightened which had come lose on the worktop. Due to Wren kitchen's bodge up installation it wasn't easily accessible under the sink and unit, however Tim found a solution and the problem was fixed.”
Checkatrade2025-11-30“Used Pipeline several times for different things never disappointed. This time needed a kitchen tap tightened which had come lose on the worktop. Due to Wren kitchen's bodge up installation it wasn't easily accessible under the sink and unit, however Tim found a solution and the problem was fixed.”
Checkatrade2025-11-30“Contacted them on Monday about water pressure problem on unvented tank they were able to diagnose problem over the phone got the part ordered arrived on Friday to fit it. I would highly recommend very professional clean tidy helpful great service.”
Checkatrade2025-07-15“Pipeline Plumbing Services came and refitted a new water cylinder with all new components. They are experts in their field. The new pipework was exceptional. Everything that was newly fitted was done with precision and perfection. They both worked so hard over 2 days. I couldn't have been more grateful and relieved to have a company that knows what they talking about, and do the job exceptionally well. I could trust them to do the job well without worrying because Josh explained everything and I knew intuitively he was the best man for the job. I can't praise them enough. Thank you Josh.”
Checkatrade2024-08-13“Great maintenance standards by Josh Tucker and his enthusiastic team of engineers.”
Checkatrade2024-06-30“Excellent service would definitely recommend them”
Checkatrade2024-04-14“Shock Arrester worked magic on our knocking water pipes Since moving in we’ve had terrible knocking on our upstairs pipework. Our plumber Pipeline Plumbing Services came up with the solution that we would never have thought of! Two shock arresters no bigger than a tennis ball were plumbed in to the hot and cold pipe in under an hour and solved the banging immediately. The following day when the shower handle was turned on absolute quiet was the result! Great did on that worked its magic!”
Checkatrade2024-03-05“Since moving in we’ve had terrible knocking on our upstairs pipework. Our plumber Pipeline Plumbing Services came up with the solution that we would never have thought of! Two shock arresters no bigger than a tennis ball were plumbed in to the hot and cold pipe in under an hour and solved the banging immediately. The following day when the shower handle was turned on absolute quiet was the result! Great did on that worked its magic!”
Checkatrade2024-03-05“Old boiler broke down. Swift response to diagnose the problem and after deciding on a new boiler it was fitted within a week. Top quality work, professional advice, friendly and helpful.”
Google2023-09-28“Always amazing service and extremely professional - strongly recommend and will always contact Josh and the team for all plumbing and heating requirements - thank you as always.”
Google2023-09-25“From the very first contact made to Pipeline Plumbing to the moment Josh and his team left on completion of the works we met nothing less than first class customer service and professional work.”
Google2023-09-05“Excellent service from Josh and his team.should be anyones first port of call when requiring plumbing services”
Google2023-08-21“I have used pipeline plumbing for many years and have always been pleased with the quality of their work. Highly recommend Josh and the team.”
Google2023-05-09“Josh was as ever courteous and informative. He and his colleagues completed a new boiler installation efficiently and on time as well as keeping everything clean and tidy. 2022 My boiler was recently serviced after one year and as always I received an efficient service from Pipeline Plumbing.”
Google2023-05-08“I have used Pipeline Plumbing for a few years now, for various plumbing and heating installs and problems. Would always recomend them. Great company, good prices, great knowledge and the right skills.”
Google2023-03-07“Pipeline Plumbing fitted and tiled our new bathroom and we are delighted with the result. Fantastic quality finish, plus we have found them to be very neat and tidy with minimal disruption.”
Google2021-06-06“We have an underfloor heating system installed which had become very inefficient. I have had a different plumber out several times but he has been unable to resolve the issue.”
Google2021-05-04“Highly recommend Josh. Totally reliable, great communications and always does a quality job at a good price. We use pipeline for all our plumbing and heating work.”
Google2021-04-21Ready to Get Started?
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